Training/Webinars/Workshops: Fuel Imagination in Asia with Toys"R"Us, Tableau and Salesforce

• Consumers expect retailers to engage them whenever and wherever with a shopping experience tailored to individual needs.
• To discover how to build relationships with digital-first customers and use data to enhance loyalty strategies, join webinar with retail industry giants from Inside Retail, Toys"R"Us, Salesforce, and Tableau:

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• Date: Friday, May 14, 2021
• Time: 10:30AM-11:30AM (HKT)

Speakers

• Tiffany Lung, Retail Analyst, Inside Retail
• Tim Halaska, Regional General Manager of Digital Strategy, Toys"R"Us Asia
• Christine Tsai, Solution Engineer, Salesforce
• Marvin Wong, Principal Solution Engineer, Tableau

Key Takeaways

• Get inspired to deliver a truly unique and personalised experience for your customers and ultimately grow revenues online:
• How to drive customer-centricity and shopper loyalty in today's omnichannel landscape: Understanding industry trends with Inside Retail
• How Toys"R"Us drives revenue across the diversity of Asia: Getting a single view of customers from vastly different markets and channels
• How the pandemic changed e-commerce: Delivering consistent and complementary omnichannel shopping experiences
• How to build relationships with the digital-first customer: Creating a Moments Maturity Model
• How to visualize your CRM data: Using visual analytics to understand consumer behavior and enhance customer loyalty